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Library News

Library Now Open Later!

We are excited to announce that we are expanding our hours at Burlington Public Library! This change takes effect Monday, September 12. Kilbride hours will remain the same.  

Since 2018, we have been able to expand our open hours by nearly 20 percent. Some branches, including New Appleby and Aldershot, have seen a 60 percent increase in open hours since 2018.

When You Can Visit Starting September 12

Central and Tansley Woods

Monday to Thursday: 9am to 9pm 
Friday to Sunday: 9am to 5pm

New Appleby, Aldershot, Brant Hills, Alton

Monday to Thursday: 9am to 9pm 
Friday & Saturday: 9am to 5pm    
Sunday: Noon to 5pm


Tuesday & Thursday: 5pm to 8pm  
Saturday: 9am to 2pm

Open Later to Serve You Better

This change happened because of feedback from you—our customers. After receiving customer feedback about the need for increased branch access, we included this goal in our 2016-2020 Strategic Plan. We have been gradually increasing service hours since then. Our 2020 customer survey reaffirmed this direction.

These moderate increases to our service hours have not increased our staffing budget, but they have made the library accessible to more people with diverse needs and schedules and expanded access to our collection, programs, and spaces.

Customer Feedback and Data-Driven Decisions

We have had great feedback so far about our expanded hours. We are also keeping a close eye on our community’s needs by analyzing usage data.  

Weeknight usage from Monday to Thursday significantly increased this spring—192 percent—during our closing hour from 7pm to 8pm. Borrowing also went up during this period. This data helped us decide how to adjust our open hours to best serve you.

Library users also told us they would like 24/7 access to our Wi-Fi so they could use the internet outside branches or in their vehicles during closed hours. It's happening! This change will also take effect on September 12.

Library Use is the Best Feedback

You can share your opinion with us simply by using your local branch! We monitor activity at all our locations to help guide decisions about many things, including open hours. When you visit the library, you are helping us understand trends and needs in our community.