When you need help but don't know where to turn, we can find the right resources to help you get the support you need.
Our expert and caring staff respect your privacy. Based on your needs, we can refer you to human and community services such as:
- food, clothing, and other basic needs support
- housing and shelter support
- income support and employment programs
- government services
- health care, including mental health and addictions
- in-home support
- recreation and culture programs
You can reach us at infoburlington@bpl.on.ca or call our main telephone number at 905.639.3611 during library open hours.
Help in the Community
For information that's always available, we recommend these resources:
Halton Community Services Directory
Start your search in the Halton Community Services Directory, available online 24/7. Search tips:
- In the 'I'm looking for' search box, put quotation marks around your search term for the best results. For example, type in "food bank" rather than food bank.
- In the 'Select a Community' search box, select 'Burlington' if you only want Burlington information. Leave this box empty to get the widest number of results.
2-1-1 for Local Community Information
Call 2-1-1 (toll-free 1-877-330-3213) 24/7 for free information on social services and community programs. Service is available in more than 150 languages. Or text 2-1-1 Mon-Fri, 7am to 9pm.
3-1-1 for Regional Services Information
Call 3-1-1 24/7 to reach Access Halton for free help with Halton government services, public health, and housing support. Service is available in more than 170 languages.
9-8-8 for Suicide Crisis Helpline
Call or text 9-8-8 to reach a mental health support worker 24/7.