Strategic Plan

librarian with puppet and young child holding up a stamp with decorative graphical shapes in background

Where do we go from here?

While a global pandemic was reshaping everyone’s definition of ‘normal,’ Burlington Public Library was shaping its vision for the next five years. Never before have we had the chance to redesign library services like this.

We are optimistic—even excited—about the future. Back in 1872, local villagers founded a library service in our community. Now, 150 years on, we look to today's Burlington residents to help redefine the library they want in their post-pandemic world. 

At this historic junction, we are committed to a customer-centred culture that is inclusive and accountable. We will use data to make decisions with community well-being as our true compass. We will serve Burlington with sustainable library services. We will focus on healthier living, diverse collections, improved digital access, and spaces that meet our community's evolving needs.

Burlington Public Library Strategic Plan 2021-2025