Check yourself out at a quick & easy check-out kiosk. Just stack your books, scan your card, and be on your way. Common touch points are cleaned regularly. Plus – skip the paper! Select 'email receipt' for a no-fuss way to keep track of your due dates. Be sure to first select 'Email' in your My BPL account under My Settings > Account info > Contact preference.
- Most library items may be borrowed for 21 days including: DVD, CD, book-on-CD, magazines
- Bestseller and high demand items: 14 day loan if there are holds on the item
- Video games: 7 day loan
- Book Club kit: 60 day loan, not renewable
- Fitbit: 7 day loan by teen, adult, and senior cardholders
- eBook reader (eReader), iPad mini, Launchpad: 21 day loan
Items not available to borrow during phased reopening:
- EXPRESS collection: 7 day loan for a book; 2 day loan for a DVD
- Chromebook and MacBook: in-library use only by teen and adult cardholders
At any one time, you may have up to 100 items on loan from the library. Certain borrowing restrictions apply:
- One eReader is allowed on a card at one time.
- eReaders, iPads, and Launchpads may be borrowed on adult, senior, and teen library cards only.
- mature video games and restricted DVDs can only be borrowed on an adult card.
- items may be renewed, but there are some exceptions.
- If an item is currently not available, you can place a "hold" on it. You can have up to 100 holds on your card.
The library's video console game collection includes simulation, strategy, role-playing, sports, and action video games geared to families, children, teens and adults. The games include Nintendo 3DS, Nintendo Switch, Xbox One, and Playstation 4. Our collection features games rated:
- Everyone (E): may be suitable for age six and older
- Everyone 10+ (E+): may be suitable for age 10 and older
- Teen (T): may be suitable for age 13 and older
- Mature (M) may be suitable for persons ages 17 and older
Using our online catalogue or by phoning us, you can place a hold on any item in the library’s collection, including those On Order, except for:
- EXPRESS books and DVDs
- popular or bestselling items that have not yet been released or published. The Library automatically acquires new, popular, and bestselling items in all available formats, so please do not submit requests for these titles. Please wait until the items are On Order in our catalogue and then place your hold.
- In Library Use Only items
- items belonging to Kilbride School or Hayden Secondary School
The maximum number of holds allowed on a library card at one time is 100. Customers with reciprocal borrowing privileges may borrow a total of eight items and place two holds.
When your hold item becomes available, you will be notified by telephone or email.
Holds notice by email: If you have given us permission to do so, the library will email a due date reminder two days before your items are due, and overdue notices.
Holds notice by telephone: Our automated telephone notification system will call you to let you know that your hold item is ready for pick-up and at what location.
Pausing holds: You can pause your holds through the catalogue. When you're ready to read once again, simply return your holds to active status. You cannot pause holds on items that are available on the shelf.
If you miss picking up a hold: If you do not pick up your hold by the expiry date, unfortunately there is no record kept of the hold you've missed. With email notification, do not delete your message until you pick up the item so you can keep track of your holds.
Most print and audiovisual items may be renewed up to 10 times, that is, for 21 days from the date of renewal and then again for another 21 day loan period, and so on.
- Items can be renewed:
- in person at any branch;
- through the library's online catalogue. You need to log in to your My BPL account - see Related links below;
- using the Touch-Tone Telephone Renewal Service: Call 905.333.3701 and have your library card and the item(s) you wish to renew within reach. If you have more than five items to renew, please call the library during open hours at 905.639.3611 and a staff member will help you.
- Can not be renewed: items with outstanding holds, EXPRESS collection, and seasonal items
Library members are expected to return items on time and in good condition. There is no daily overdue fine charge for items returned after their due date. We are counting on you to borrow responsibly as a courtesy to others and the Library. In place of a fine penalty, you can choose to Pay It Forward with a voluntary contribution to the library. BPL will continue to charge replacement fees for items that are lost or damaged—see Fees & Charges under Related links below
- Items borrowed from BPL can be returned to any of our locations. 24-hour drop boxes are available at all locations.
- Please do not return items borrowed from another city's library to us: we will not return these items for you.
- eReaders must be returned in person to a check-out desk, not in a library drop box.
- Automated notifications are sent by email or telephone, if requested.
- Overdue reminders stop after 21 days. An item is considered lost when it is 30 days overdue, and your account will be billed a non-refundable replacement fee and blocked from borrowing physical items.
Burlington Public Library customers enjoy reciprocal borrowing privileges with other public libraries, which allows you to borrow a limited number of items from neighbouring library systems in Oakville, Milton, Halton Hills, and Hamilton.
If you cannot find the library item you want in Burlington, please visit the online catalogues of neighbouring libraries to see if they have the item in their collection. Once you have registered with a partner library as a reciprocal borrower, you can place holds and borrow directly from that system.