Get one-to-one help from staff experts for your in-depth research and tech questions.

We offer free and confidential 45-minute appointments for:

Community Information

When you need one-to-one help...program logo

  • finding answers to complex or sensitive questions about community, social, health, and government services

Call 905.639.3611 ext 1212 to book your 1-2-1 with Paula.

Local History Research

When you need one-to-one help...

  • finding Burlington, local family, or property history

Call 905.639.3611 ext 1215 to book your 1-2-1 with Benjamin.

Tech & Online Support

When you need one-to-one help...

  • using the library website

  • downloading library eBooks on your eReader or other online device

  • setting up and using a free Gmail (Google) email account

@Central: Call 905.639.3611 ext 1321 to book your 1-2-1 with library staff
@Tansley Woods: Call 905.639.3611 ext 1400 to book your 1-2-1 with Katie.

1-2-1 OverDrive eBooks @ New Appleby Branch is available by appointment only on Wednesday mornings—just call 905.639.6373.