Get one-to-one help from staff experts for your in-depth research and tech questions.

We offer free and confidential 45-minute appointments for:

Community Information

When you need one-to-one help...program logo

  • finding answers to complex or sensitive questions about community, social, health, and government services

Call 905.639.3611 ext 1212 to book your 1-2-1 with Paula.

Local History Research

When you need one-to-one help...

  • finding Burlington, local family, or property history

Call 905.639.3611 ext 1200 to book your 1-2-1.

Tech & Online Support

When you need one-to-one help...

  • using the library website

  • downloading library eBooks on your eReader or other online device

  • setting up and using a free Gmail (Google) email account

Central: Call 905.639.3611 ext 1321 to book your 1-2-1.
Tansley Woods: Call 905.639.3611 ext 1400 to book your 1-2-1.

1-2-1 OverDrive eBooks is available by appointment at all locations—just call your local branch.