Mental Health: When you need help

Caring for our mental health and well-being is always important—and knowing where to get help is a good start. If you or someone you know needs help or support, but you don’t know where to turn, we have the resources to get you the help you need. Here's how:

  • Contact Information Burlington, a community information & referral service of Burlington Public Library, at 905.639.3611 ext 1212 or email infoburlington@bpl.on.ca for personal, confidential assistance.
  • Go online anytime and look under Mental Health on our online community information resource, the Halton Community Services Directory.

Get Support in our Community

Canadian Mental Health Association (CMHA), Halton Region Branch
Helps manage mental health and/or addiction concerns in positive ways, get the right care, find a place to live, make healthy choices, and connect to others who can help.

  • Open Mon-Fri, 8.30am to 4.30pm
  • Phone: 905-693-4270
  • Toll free: 1-877-693-4270
  • TTY: 1-844-646-1700
  • Email: info@cmhahrb.ca

ConnexOntario
Provides free and confidential access to information for mental health and addiction services.

  • Open Mon-Sun, 24 hours
  • Call toll free: 1-866-531-2600
  • Chat: online
  • Text: CONNEX to 247247

Get Support Online

BounceBack
A free, skill-building program, managed by CMHA, for people ages 15 and up who are experiencing mild-to-moderate anxiety or depression, or may be feeling low, stressed, worried, irritable, or angry.

Free Counselling

Canadian Mental Health Association (CMHA), Halton Region Branch
Counselling provided by phone for ages 16 and up.

  • Phone: 289-291-5396 (you will be contacted by a counsellor within 24 hours, Mon-Fri)

Reach Out Centre for Kids (ROCK) Virtual Walk-In Counselling - Burlington
Virtual walk-in clinic that provides a single-session therapeutic conversation (can call more than once) for ages 17 and under.

  • 289-266-0036, Mon-Wed, 9am to 3pm

If you are in crisis

If your situation is a life-threatening emergency, call 9-1-1.

Canada Suicide Prevention Service
Offers suicide prevention and support to anyone thinking about suicide or are worried about someone.

  • Toll free: 1-833-456-4566, Mon-Sun, 24 hours
  • Text: 45645, Mon-Sun, 4pm to midnight

CMHA Crisis Outreach and Support Team (COAST)
Mobile team of mental health specialists who provide short-term crisis support in partnership with Halton Regional Police Service.

  • Open Mon-Sun, 24 hours
  • Toll free: 1-877-825-9011
  • TTY: 1-844-646-1700

Distress Services

Distress Centre Halton
Provides support to cope with crisis, loneliness, and emotional stress.

  • Phone: 905-681-1488, Mon-Sun 24 hours

Hope for Wellness Helpline
Offers immediate mental health counselling and crisis intervention to all Indigenous people.

  • Open Mon-Sun, 24 hours
  • Toll free: 1-855-242-3310
  • Chat: online

Kids Help Phone, Crisis Text Line
A free, confidential chat with a trained, volunteer crisis responder for support about anything via text messaging or phone.

  • Open Mon-Sun, 24 hours
  • Youth: text CONNECT to 686868
  • Black youth: text RISE to 686868
  • Indigenous youth: text FIRST NATIONS, INUIT, or METIS to 686868
  • Phone: 1-800-668-6868

LGBT Youth Line
Offers confidential and non-judgmental peer support.

  • Toll free: 1-800-268-9688, Sun-Fri, 6pm to 9pm
  • Chat: online, Sun-Fri, 4pm to 9.30pm
  • Text: 647-694-4275, Sun-Fri, 4pm to 9.30pm
  • Email: askus@youthonline.ca

Find 24-Hour Crisis and Distress Services in Halton

What is Mental Health? – Article from Kids Help Phone

Canadian Mental Health Association info & articles – Short articles with practical advice and useful information

Booklist: Keep Calm & Carry On

Booklist: Mindfulness Online

Booklist: Mindful Families

Booklist: Parenting an Anxious Child