We Can Help

The COVID-19 pandemic is calling on all of us to work collectively in a way many of us have never experienced before. Though challenged by the limitations of self-isolation and physical distancing, we are also finding meaningful ways to stay connected—from inside our homes and throughout our neighbourhoods and communities. No one is untouched by this unfolding situation. As we adjust to our new normal, let's continue to find ways to support one another.

Help in the Community

If you or someone you know needs help, but you don’t know where to turn, we have the resources to get you the help you need. Visit the Halton Community Services Directory for a comprehensive listing of COVID-19 assistance programs (see Related links below)

Local Food Banks

  • Many continue to operate on full or altered schedules
  • Fresh food, food hampers, and food-to-go offerings vary by food bank, so please check individual food backs for their services.
  • No in-store shopping.
  • Personal hygiene items are limited.
  • Many community meals are no longer running.

Burlington Together: Burlington Facebook Group - COVID-19 Share/Swap/Help

  • If you're in need of anything, or if you have extra, post here to connect with others.
  • If it's an #offer or a #need, please begin your post with those hashtags.
  • If someone in the community needs #help, please begin with that tag.
  • Other tags to use: #news - for relevant news, #resources - for any programs, activities, etc
  • #shop - for information on TP/ Lysol wipe availability, home delivery, etcPorch/door drop offs recommended.
  • This is a public group so do not post identifying information. Group will post on your behalf.

St. Matthew's Drive-Thru Food Drop-Off Blitz: 905.516.5157

  • If you have non-perishable, unexpired packaged food to donate, drop off items every Monday and Wednesday, noon to 3pm
    • Most needed items: canned - chicken, ham, turkey, fruit, fish, tomatoes; juice boxes and litres; fruit cups and applesauce; peanut-free granola bars; pancake mix; Hamburger Helper and Sidekicks; oatmeal; baby food and formula; personal hygiene products - diapers, shampoo, deodorant, toothpaste, toothbrushes.
  • Location: St. Matthew’s Church circular driveway, 126 Plains Road East
  • Donations are delivered to the Burlington Food Bank, and isolated for two weeks before they are available to residents.

Telehealth: 1.866.797.0000; Mon-Sun 24 hours

  • Health advice or information from a registered nurse

Distress Centre Halton: 905.681.1488; Mon-Sun 24 hours

  • Provides telephone and online (text and chat) support for everyone to help with crisis, loneliness, and emotional stress

Youth Space: text 778.783.0177; Mon-Sun 9pm-3am

  • Online crisis and emotional support chat for youth ages 30 and under
  • See website for online chat

Call Auntie: (437) 703-8703, 4pm - 9pm 7 days/week

  • Call Auntie is a phone-line created to support Indigenous people living in the GTA with urgent and immediate support to respond to the COVID-19 pandemic.
  • Information, resources, referrals, advocacy, sexual and reproductive health.

City of Burlington COVID-19 Community Resources: Information on resources and organizations that offer help: Volunteering During COVID-19, Where to Donate, Get Support, Apply for Grants & Funding, Mental Health & Wellness, and Community Resource Mapping

City of Burlington TelePALS:

  • For adults in Burlington, TelePALS provides free over the phone chat groups, ask the expert, game shows, and listening programs.
  • Register in advance and check their website for the program schedule.

Halton Region COVID-19 Social and Community Supports: Information and links related to:

  • Financial assistance: loss of income; tax relief and benefit programs; help with bills; students and travellers
  • Community supports: food and essential goods; housing; family care
  • Funding opportunities for local organizations
  • volunteer opportunities

Canadian Mental Health Association - Halton: 289.291.5396

  • Call in and a counsellor will call back within 24 hours Monday to Friday.

Alzheimer Society of Halton: Provides virtual education series on dementia, long-term care, and other relevant topics.

Kids Help Phone: 1.800.668.6868; text CONNECT to 686868; see website for online chat

  • Telephone, text, and live chat counselling and information and referral for children, youth, and young adults ages 5-30

Togetherall: Mon-Sun 24 hours

  • Online mental health and well-being service for ages 16 years and older

Lesbian Gay Bi Trans Youth Line: 1.800.268.9688; askus@youthline.ca; text 647.694.4275; Mon-Fri and Sun, 4-9.30pm

  • Peer support by telephone, email, text, or chat for LGBTTQQ2SI youth 29 years and under
  • See website for online chat

Ontario Caregiver Organization: 1.833.416.2273; call Mon-Sun 24 hours; online chat Mon-Fri 7am-9pm

  • Telephone and chat support for caregivers of all ages
  • See website for online chat

Salvation Army Hope Line: 905.522.1477; Mon-Fri 9am-4pm

  • Phone support for life challenges including mental health, unemployment, and loneliness

AA Meetings Online: Online support group for family and friends of individuals with alcohol abuse issues

Ability Online Support Network: 1.866.650.6207; Mon-Fri 8am-4pm

  • A monitored and secure online community that provides the opportunity to connect with peers, mentors and role models for friendship and support, skill development
  • For children and youth, 7-30 years, with disabilities or illness, their families and professionals

Cocaine Anonymous: 1.866.622.4636; Mon-Sun 9am-11pm

  • Offers online meetings to support anyone with a drug or alcohol problem and the desire to stop using
  • If voice mail: calls returned within 3 hours

Mood Disorders Association of Ontario: 1.888.486.8236; Mon-Thu 9.30am-9pm, Fri 9.30am-5pm

  • Offers information, education, counselling and family support, and peer support groups for those 16 years and older dealing with mood disorders (depression, bipolar disorder and related anxiety disorders), their families, friends, health professionals

Women for Sobriety - Hamilton: 905.563.1057; Mon-Sun 24 hours

  • Online and phone support for women ages 18 and older with alcohol and substance abuse problems
  • All expressions of female identity are welcome.

Canada Revenue Agency:
In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, Canada Revenue Agency is deferring the filing due date for the 2019 tax returns of individuals, including certain trusts.

  • For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020
  • CRA recommends those who expect to receive benefits under the GSTC or the Canada Child Benefit should not to delay the filing their return

All taxpayers may defer the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020, until after August 31, 2020.

  • This relief applies to tax balances due, as well as instalments
  • No interest or penalties will accumulate on these amounts during this period

Information about CRA Free Tax Clinics

Community Development Halton: 905.632.1975 or 1.855.395.8807

  • Register online to offer your volunteer services.

Regional and Municipal Status and Impact

Community Supports

Emergency and Food Programs

Supports for Front Line Workers

Financial Supports

Family Isolation Resources

COVID-19 Assessment Centres

Halton Community Services Directory