We Can Help

The COVID-19 pandemic is calling on all of us to work collectively in a way many of us have never experienced before. Though challenged by the limitations of self-isolation and physical distancing, we are also finding meaningful ways to stay connected—from inside our homes and throughout our neighbourhoods and communities. No one is untouched by this unfolding situation. As we adjust to our new normal, let's continue to find ways to support one another.

Help in the Community

If you or someone you know needs help, but you don’t know where to turn, we have the resources to get you the help you need. Visit the Halton Community Services Directory for a comprehensive listing of COVID-19 assistance programs (see Related links below)

Local Food Banks

  • Many continue to operate on full or altered schedules
  • Fresh food, food hampers, and food-to-go offerings vary by food bank, so please check individual food backs for their services.
  • No in-store shopping.
  • Personal hygiene items are limited.
  • Many community meals are no longer running.

CareMongering: Burlington Facebook Group - COVID-19 Share/Swap/Help

  • If you're in need of anything, or if you have extra, post here to connect with others.
  • If it's an #offer or a #need, please begin your post with those hashtags.
  • If someone in the community needs #help, please begin with that tag.
  • Other tags to use: #news - for relevant news, #resources - for any programs, activities, etc
  • #shop - for information on TP/ Lysol wipe availability, home delivery, etcPorch/door drop offs recommended.
  • This is a public group so do not post identifying information. Group will post on your behalf.

Telehealth: 1.866.797.0000; Mon-Sun 24 hours

  • Health advice or information from a registered nurse

Distress Centre Halton: 905.681.1488; Mon-Sun 24 hours

  • Provides telephone and online (text and chat) support for everyone to help with crisis, loneliness, and emotional stress

Youth Space: text 778.783.0177; Mon-Sun 9pm-3am

  • Online crisis and emotional support chat for youth ages 30 and under
  • See website for online chat

Kids Help Phone: 1.800.668.6868; text CONNECT to 686868; see website for online chat

  • Telephone, text, and live chat counselling and information and referral for children, youth, and young adults ages 5-30

Big White Wall: Mon-Sun 24 hours

  • Online mental health and well-being service for ages 16 years and older

Lesbian Gay Bi Trans Youth Line: 1.800.268.9688; askus@youthline.ca; text 647.694.4275; Mon-Fri and Sun, 4-9.30pm

  • Peer support by telephone, email, text, or chat for LGBTTQQ2SI youth 29 years and under
  • See website for online chat

Ontario Caregiver Organization: 1.833.416.2273; call Mon-Sun 24 hours; online chat Mon-Fri 7am-9pm

  • Telephone and chat support for caregivers of all ages
  • See website for online chat

Salvation Army Hope Line: 905.522.1477; Mon-Fri 9am-4pm

  • Phone support for life challenges including mental health, unemployment, and loneliness

AA Meetings Online: Online support group for family and friends of individuals with alcohol abuse issues

Ability Online Support Network: 1.866.650.6207; Mon-Fri 8am-4pm

  • A monitored and secure online community that provides the opportunity to connect with peers, mentors and role models for friendship and support, skill development
  • For children and youth, 7-30 years, with disabilities or illness, their families and professionals

Cocaine Anonymous: 1.866.622.4636; Mon-Sun 9am-11pm

  • Offers online meetings to support anyone with a drug or alcohol problem and the desire to stop using
  • If voice mail: calls returned within 3 hours

Mood Disorders Association of Ontario: 1.888.486.8236; Mon-Thu 9.30am-9pm, Fri 9.30am-5pm

  • Offers information, education, counselling and family support, and peer support groups for those 16 years and older dealing with mood disorders (depression, bipolar disorder and related anxiety disorders), their families, friends, health professionals

Women for Sobriety - Hamilton: 905.563.1057; Mon-Sun 24 hours

  • Online and phone support for women ages 18 and older with alcohol and substance abuse problems
  • All expressions of female identity are welcome.

Canada Revenue Agency:
In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, Canada Revenue Agency is deferring the filing due date for the 2019 tax returns of individuals, including certain trusts.

  • For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020
  • CRA recommends those who expect to receive benefits under the GSTC or the Canada Child Benefit should not to delay the filing their return

All taxpayers may defer the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020, until after August 31, 2020.

  • This relief applies to tax balances due, as well as instalments
  • No interest or penalties will accumulate on these amounts during this period

Information about CRA Free Tax Clinics

Regional and Municipal Status and Impact

Community Supports

Emergency and Food Programs

Supports for Front Line Workers

Financial Supports

Family Isolation Resources

COVID-19 Assessment Centres

Halton Community Services Directory