Accessibility

A person with a disability has the right to expect the full spectrum of services offered by Burlington Public Library.

We strive to make sure that everyone in our community can access library services in person, by telephone, by email, in the community, and remotely through technology such as the website and BPLMobile. We deliver programs that support the participation of all people.

The Library is committed to providing accessible library services, resources, collections, and facilities. Read the Library's strategic plan 2012-2015 (text document)

In December 2009, the Library Board approved BPL's Accessibility Policy.

Using the Library

• A support person accompanying a person with a disability to a library program or event may attend at no charge.
   
• Service animals are welcome at all library locations. If you need any assistance during your visit to the library, please ask our staff.

• All library locations have free accessible parking spaces.
   
• Communications that the library produces directly or indirectly through contractual relationships are available in accessible formats or with communication supports. If you need library information in an accessible format, please call Lauren in Marketing Communications, 905.639.3611 ext 1121.

Accessible Collections, Services & Resources

We want you to enjoy your visit and be able to use the library with ease: please let us know how we can help you.

At the library we provide:

• adaptive reading aids and devices for persons with low or no vision, including ZoomText software that magnifies and/or reads text, the SARA CE text reader, Optelec machines that magnify print.
   
• Visiting Library Services to come to you if you can't get to us.
   
• public access computers with large print monitors and keyboards
   
• large print books and magazines
   
• eBooks and eAudiobooks Books that you can download from the library website
   
• preloaded eReaders and Playaway MP3 players
   
• Talking Books in DAISY book digital format and DAISY Readers: first complete the talking book application
   
• access to the CNIB catalogue and collections

Planning a Visit?

If you are planning to visit to the library and have questions about accessibility, please call 905.639.3611 to speak to Jane at ext 1150 or Lauren at ext 1121.

People who use TTY teletypewriter or have a hearing or speech disability and want to call the library, please use the Bell Relay System.